Industrial automatons have
been on the march for years, devouring the middle-class job
opportunities of factory workers. But this time is different. This
mass-scale deployment of robots has already ushered in a whole new world
of work.
As a result,
robots are rapidly climbing the pay ladder into white-collar and
professional positions that millions of college-educated, middle-class
employees have wrongly considered safe, including:
Doctoring.
Robots have long served as surgical assistants, but today’s robotic
sawbones can be the primary slicer-dicers, operating with more precision
than humans. Moreover, advanced doc-bots increasingly diagnose and
choose treatments based on their ability to digest thousands of
scientific articles, medical reports, patient records, etc. In 2012,
Vinod Khosla, billionaire co-founder of Sun Microsystems, noted: “Much
of what physicians do ... can be done better by sensors, passive and
active data collections and analytics.” His stunning conclusion was that
computers will eventually replace 80 percent of what doctors now do.
Delivering
the goods. While online retail giants have already eliminated hundreds
of thousands of sales clerks by radically restructuring how consumers
make purchases, AI systems are poised to gobble up the jobs transporting
those products. The first big targets are America’s
truckers, who number 1.8 million and have some of the few remaining,
decent-paying jobs not requiring college degrees. Engineers at Google,
Uber, et al. are rolling out prototypes for driver-less trucks that can
crisscross the country without rest breaks, sleep or days off.
Amazon.
This corporate behemoth’s focus on workplace “efficiency” has made it
the poster-child job disrupter in the retail economy, maximizing robots
to displace as many humans as possible, as soon as possible. Their
massive warehouses are already buzzing hives of robots plucking millions
of products from miles of shelves to fill online orders. More are
coming. While Amazon staged a PR show in August around its nationwide
“Job Day” event to hire 50,000 human workers, it has been expanding its
current swarm of full-time robots. In 2012, it bought an artificial
intelligence developer, now named Amazon Robotics, to breed its own line
of androids, and by August had added another 55,000 of these creatures
to its 100,000-strong warehouse workbot-force. Amazon is also pushing
regulators to let it replace delivery workers with drones and is testing
a chain of “Amazon Go” convenience stores “staffed” almost entirely by
AI systems. And it just swallowed Whole Foods grocery chain, loudly
promising lower prices but whispering the method: replacing clerks,
stockers, et al. with robots.
We already have human-less
branch banks; restaurants with Chef Rob Robot in the kitchen; financial
firms with online robo-advisors picking stocks; hotels with cute robotic
bellhops; driverless farm equipment with computerized sensors dictating
when to plow, plant, spray and harvest; automated lawyer replacements
for everything from contracts to divorces; computer-generated AI
algorithms replacing human football coaches in deciding whether to run,
pass or punt; news reports without reporters, written instead by
computers; and on and on. The Washington Post reported that the “automation bomb” could destroy 45 percent of U.S. work activities, causing $2 trillion in lost annual wages.
CEOs
and other top dogs in our economic hierarchy are, of course, the
primary “winners” in the race to roboticize work. Maybe even these
fortunate few are not immune from harm. They might take note of a 2014
move by Deep Knowledge Ventures, a Hong Kong financial corporation: It
chose a robot to serve on its board of directors. Citing its superior
ability to analyze and predict market trends, DKV’s human directors
elected the algorithm, named “VITAL,” as an “equal member” of the board,
with a full a vote on investments. How soon, then, before we have a
bot-plot, with a cabal of rogue robots conspiring to overthrow an
unsuspecting CEO and seize control of a corporation?