Dr.
Thea James, co-executive director of Boston Medical Center’s Health
Equity Accelerator, moderates a panel on essential hospitals at BMC’s
EQTY 2024 summit.
Nikole
Hannah-Jones, staff reporter for the New York Times Magazine, discusses
her work with the 1619 Project and the historical legacies that have
created present-day health inequities during a keynote fireside chat at
the EQTY 2024 health equity summit. “The society we have is a choice.
... It doesn’t have to be this way,” she said at the conference.
Dr.
Elsie Taveras (left), chief community health and equity officer at Mass
General Brigham, sits on a panel about getting health services out of
hospitals and into communities — an effort advocates say will help
increase access to care — at Boston Medical Center’s EQTY 2024 health
equity summit, Sept. 12.
New solutions — and now — was the name of the game for health care leaders at the Boston Medical Center’s EQTY 2024 summit last week.
Throughout the day-long conference, held Sept. 12 at the Artists for Humanity EpiCenter in South Boston, attendees talked about what steps local organizations are taking — and what work could be done — to address disparities in access to care. Throughout it all, the urgent call for novel solutions was constant.
The problems the attendees discussed are nothing new — for example, disparities in maternal morbidity, unequal exposure to environmental harms and persistent distrust in a medical system that has not treated patients of color the same as their white counterparts.
“We innovate in this space for those who have little motivation to believe the health care system is for them. And they are not mistaken,” said Dr. Thea James, vice president of mission and associate chief medical officer at BMC.
That innovation took a spotlight at the summit, with four organizations working to improve health care access explaining their areas of focus in short presentations scattered throughout the event.
Those
presentations covered work like that of ThriveLink, a Missouri-based
company that uses AI and community health workers to connect community
members with programs like health insurance and SNAP benefits, bringing
mental health care into communities with a mobile clinic, making food as
medicine more culturally connected and making mindfulness interventions
more culturally sensitive.
“Practically
speaking, [innovation] is when people say, ‘This is not ok,’ ‘This is
not normal,’ or ‘There has to be a better way,’” said Sheila Phicil, the
outgoing director of innovation at the BMC’s Health Equity Accelerator.
But
also in focus were the smaller, more everyday types of innovation that
BMC leadership said they see from their patients on a regular basis —
everyday people juggling the complexities of life to make sure they and
their loved ones have access to care, even while facing barriers in
transportation or timing.
A growing focus on equity
Change
in how health care is delivered, especially for communities who have
historically been left out, has been an intensified focus at Boston
Medical Center in recent years, following the COVID-19 pandemic and the
murder of George Floyd.
In
2021, the health system launched its Health Equity Accelerator, an
effort within the hospital to eliminate gaps in care, especially when it
comes to pregnancy, cancer, infectious diseases, chronic conditions and
behavioral health.
“Health
equity really is at the core of how we practice academic medicine, and
it requires transformative thinking, challenging the status quo and
working with the community to co-create programs that can serve as
national models,” said Dr. Alastair Bell, BMC’s president and CEO,
during remarks at the summit. “We have to consistently ask ourselves,
‘How can we continue to drive this transformational change, and where do
we go next?’”
That
work has also included a health equity fellowship, developed and
launched quickly, according to Emily Cleveland Manchanda, a BMC
physician who co-directs the program, to help staff at the hospital
learn to provide more equitable care and unlearn biases they might have.
That
program recently graduated its first class, a doctor and a nurse, who
together developed an interactive anti-racism workshop to be offered to
staff. Their work also included the creation
of an 18- month curriculum for pediatric medicine residents and the
establishment of a nursing DEI council.
Hospital-community partnerships
BMC
isn’t the only local health organization with efforts to advance
equity. During the summit, Dr. Elsie Taveras, chief community health and
health equity officer at Mass General Brigham, said she is helping to
lead the formation of a partnership between her organization and BMC as
well as the Mattapan Community Health Center that aims to bring care out
of hospitals and into the communities that need it most.
“When
I started, about three years ago, I was interested in thinking about,
what does the data tell us about what are the most prevalent conditions
that are causing people to die prematurely, where are there greatest
inequities? If you use data to inform that, all roads lead to Mattapan,
Dorchester and Roxbury,” Taveras said, pointing to statistics from the
Boston Public Health Commission that identified significant disparities
among the city’s neighborhoods.
Earlier
this year, the health commission launched its own equity effort based
on the data, with a focus on cardiometabolic disease, preventable
cancers and opioid overdoses.
Like
BMC’s work, Taveras said her effort stemmed from what she saw during
the COVID-19 pandemic. Even after years of working to address
disparities in care leading up to 2020, she said that it had little
impact in changing who was facing inequitable affects from the pandemic.
“At the end of the day, the very populations that I went into medicine to serve were the
ones that were landing in our hospitals, the ones that were dying,”
Taveras said. “All of the work that we’d done — all of the academic work
that I had done — none of it was ready or was doing anything to provide
solutions.”
That led her to a push to move beyond research toward impact and action.
“Enough
with analyzing, enough with saying that we’re going to do another study
to identify the inequities,” she said. “We need to move and provide
solutions through policies, through really well-designed interventions
and programs.”
Tying solutions to root causes
At
the event, the focus on new solutions was tied to understanding and
addressing the root causes that led to today’s health disparities.
The
retrospective perspective was underscored by the choice of keynote
speaker. In a keynote fireside chat, Nikole Hannah-Jones, the New York
Times magazine
staff reporter who headed the 1619 Project, pointed to historic
legacies that she said have led to present-day conditions.
For
example, historic redlining in many communities of color has shaped
which health resources are easily accessible to communities and what
environmental harms are sited in proximity to them; the system of
slavery in the early U.S. led to health care for Black people first
being offered as part of a desire to protect the health of white
communities.
“If we
want to grapple with our society, we have to get to the root of it,”
Hannah-Jones said. “So often the history we’ve all been taught is a
history of a mythology about America.”
A call for cross-sector, holistic approaches
Speakers
at the event said that affecting change in health care will take
collaboration. It’s one of the reasons an effort like the one Taveras at
Mass General Brigham is working on in partnership with BMC and the
Mattapan Community Health Center is going beyond the walls of any one of
the individual organizations.
“We
have to get out of our individual hospitals and think more about
communities,” Taveras said. “What does data tell us about how we design
together with Mattapan, with Roxbury, instead of ‘What do I, sitting at
Mass General, think I need to be doing for community health
improvement?’”
Devin
Cromartie Bodrick, a BMC psychiatrist and first lady of the 12th Baptist
Church, said the work has to go beyond any one sector to really create a
new landscape.
“I
think we need to take a really holistic approach, thinking about what
are all the elements that a person needs towards well-being,” she said.
“Some of those things people get in clinics. Some of them they won’t.”
That
might mean recruiting support from faith-based organizations or other
community groups to address needs around social determinants of health —
those things outside of the medical system, like access to food or
housing, that impact an individual’s health.
All of those groups, together, will be required to restructure the system, BMC’s Bell said.
“Achieving
justice in our in our communities and across our nation is a major
challenge, but it is not insurmountable,” Bell said in his remarks. “We
believe we can break down social, racial, economic barriers that prevent
people from being healthy and living their best lives, but we do need
everyone — health care leaders, policymakers, business leaders,
communities — to join us on this journey, and redesign the system to get
the results that we need.”